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Job Summary

Job Title
Operations Director (ITIL, MSP, Hosting, Consultancy)

Location
Berkshire

Job Type
Permanent

Salary
£120000.00 - £130000.00 per annum + benefits

Job Reference Code
BBHBG-2296


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Operations Director (ITIL, MSP, Hosting, Consultancy)

 

About the Job

Operations Director (ITIL, MSP, Hosting, Consultancy)

A global leader of hosting and managed applications are currently looking for a Operations Director to join their rapidly growing team. As Director of Operations you will help deliver all IT Service, Infrastructure and Application Support.

Please note you must have experience of working within an MSP/Hosting/Shared Service/Consultancy background to be considered.

Salary: CIRCA £120,000 + package

As Operations Director you will play key part in delivering a strategic roadmap to the business, pushing them onto the next level.

As Operations Director you will have the following roles and responsibilities;

  • To provide management reporting for all aspects of infrastructure and platforms
  • To develop and maintain excellent working relationships with IT and business stakeholders
  • Manage the provision of administration and support of all IT applications across all sites
    • 2nd line support
    • 3rd line support
    • Problem and Change management,
    • Performance & Capacity management,
    • Trend analysis and reporting
    • Contingency management and Disaster Recovery
  • Manage the delivery of service to the organisation for all the application set
  • Manage the release of all solutions to the live systems
  • Manage the training of IT and business staff
  • You will have responsibility of;
    • Budgets and forecasts
    • Technology roadmap
    • Management Information and reporting on infrastructure
    • Service Improvement Plans
    • Fit for purpose infrastructure
    • Service Reviews and Reporting
    • Application Management & Support

As Operations Director you will have the following skills and knowledge;

  • Significant experience in IT management
  • ITIL Certified
  • Proven strong team management experience
  • Full understanding of IT infrastructure
  • Knowledge of cloud and virtualisation technology
  • Demonstrable track record of successful IT projects in global organisations

An excellent salary and bonus package is on offer as is the career challenge to succeed in this environment while personally shaping the future direction of the company, its solutions and how it interacts with its customers.

If you would like more information including a full job specification and a chat about the position, please contact me, Ben Green directly for a discreet chat.

Think IT Recruitment is acting as an employment agency for this role under UK Government regulations CEAEBR 2003

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